Terms of service
Introduction
Welcome to KitchenLibrary.
These Terms of Service govern your use of the KitchenLibrary website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms of Service.
If you do not agree with these Terms of Service, you must not use this website or purchase products from us.
Definitions
For the purposes of these Terms:
Company / We / Us / Our refers to LBRY PTY LTD, trading as KitchenLibrary.
Customer / You / Your refers to any individual or entity purchasing products from our website.
Products refers to the goods offered for sale through the KitchenLibrary website.
Contract refers to the legally binding agreement formed between you and KitchenLibrary when we accept your order.
Orders & Contract Formation
When you place an order through our website, you are making an offer to purchase the selected products.
A contract is formed only when:
• Your order has been accepted by KitchenLibrary, and
• You receive an order confirmation email
KitchenLibrary reserves the right to refuse or cancel any order prior to dispatch, including but not limited to situations involving:
• Product availability issues
• Pricing or listing errors
• Suspected fraudulent activity
• Unreasonable or excessive order quantities
If an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.
Pricing & Payment
All prices on the KitchenLibrary website are listed in Australian Dollars (AUD).
Prices include GST where applicable, unless otherwise stated.
We take reasonable care to ensure pricing and product information is accurate. However, errors may occasionally occur.
If a pricing or product description error is identified after an order has been placed, KitchenLibrary reserves the right to cancel the order and issue a refund.
Payment must be made in full at the time of purchase using the payment methods available at checkout.
Product Information & Availability
KitchenLibrary makes every effort to accurately display product descriptions, specifications and images.
However:
• Product images are for illustrative purposes only
• Colours and finishes may vary depending on screen settings
• Product specifications may change due to manufacturer updates
Customers are responsible for confirming product specifications, measurements, finishes and compatibility prior to purchase. KitchenLibrary cannot guarantee compatibility with existing cabinetry, appliances, or installation environments unless explicitly stated in the product description.
Product availability may change without notice.
Warranty
Many products sold by KitchenLibrary are covered by manufacturer warranties.
Warranty terms vary depending on the manufacturer and product category.
Customers are responsible for ensuring products are installed by a suitably qualified person where required and in accordance with manufacturer instructions. KitchenLibrary is not responsible for damage, failure, or incompatibility resulting from improper installation.
Warranty claims may be refused where a product has been:
• Installed incorrectly
• Modified or altered
• Used outside normal intended use
• Improperly maintained or cleaned
Where applicable, warranty claims will be assessed in accordance with the manufacturer’s warranty terms.
Nothing in these Terms excludes, restricts or modifies rights provided under Australian Consumer Law.
Limitation of Liability
To the maximum extent permitted by law, KitchenLibrary is not liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.
This includes, but is not limited to:
• Loss of profits
• Loss of business opportunities
• Loss resulting from delivery delays or installation timing
Where liability cannot be excluded under Australian law, KitchenLibrary’s liability is limited to one of the following remedies:
• Replacement of the product, or
• Refund of the purchase price paid for the product
Website Use
By using this website, you agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorised access to the website or its systems
• Interfere with the operation, security or functionality of the website
KitchenLibrary reserves the right to restrict or terminate access to the website where misuse is suspected.
Changes to These Terms
KitchenLibrary reserves the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon publication on this website.
Your continued use of the website following any changes constitutes acceptance of the updated Terms.
Governing Law
These Terms of Service are governed by the laws of Australia.
Any disputes arising from the use of this website or the purchase of products from KitchenLibrary will be subject to the jurisdiction of the Australian courts.
Acceptance of Terms
By accessing the KitchenLibrary website or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.
